Resource Guide for Commingling ADA and Non-ADA Paratransit Riders

This report will be of interest to public transit agencies wishing to explore whether and how to commingle Americans with Disabilities Act of 1990 (ADA) paratransit and non-ADA paratransit riders. The core features of the Resource Guide are two decision-making processes: (1) planning and (2) operations. The Resource Guide presents important lessons learned from transit agencies that have made decisions both to commingle and not to commingle their ADA paratransit and non-ADA paratransit riders. Non-ADA paratransit riders include non-sponsored older adults, non-sponsored persons with disabilities, other agency funded persons, the general public, persons receiving Medicaid, Title III persons, non-sponsored low income persons, and persons in the Head Start program. Appendix B contains case study summaries.