Public Transportation Security, Volume 5: Security-Related Customer Communications and Training for Public Transportation Providers on CD-ROM (CRP-CD-43)

This fifth volume of TCRP Report 86, "Public Transportation Security," will be of interest to transit general managers; senior executives; operational and technical managers; transit police; security personnel; and communications, human-resources, and marketing staff. Personnel with similar responsibilities at departments of transportation or public works will also find this report to be of value. The objective of this report is to provide improved tools for security-related customer communications and training. Only the foreword and contents are contained in the printed publication, which is accompanied by CRP-CD-43. The CD contents are as follows: (1) a 15-minute video on the importance of training for transit emergencies; (2) a PowerPoint overview of the report; (3) the 359-page final report in portable document format (pdf); and (4) templates of communication devices.