Customer Service

Customers should direct all queries about their internet orders to:

Telephone:  (202) 334-3213

Fax:  (202) 334-2519

E-mail:  TRBSales@nas.edu

 

Write to:    Customer Service Department

                  Transportation Research Board

                  500 Fifth Street, NW

                  Washington, DC  20001

Claims of short shipments, damaged copies, incorrect titles, or non-receipt of publications should be made within 60 days of the date of the invoice.  Collect calls are not accepted; e-mailed and fax inquiries will receive immediate attention.

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